verygoodservice
Blog URL http://verybestservice.blogspot.com
Located London, London United Kingdom
Tags good customer service, london, shopping, travel, finance, media, going out, communication, awards
blog promoting good customer service
Latest Blog Posts
- Customer service: not taking any chances on Nov 18, 2009
Should companies take risks when managing customers relationships? There are well documented cases where economic imperatives have forced companies to take short cuts and potentially sacrifice their long term future. Most customers will let it happen...
- Monitoring customers' purchasing habits on Nov 15, 2009
The increased availability of tools to support customer loyalty initiatives can be intrusive and creates threats to privacy in the eyes of customers. They could also be accused to contribute to the creation of a boredom factor. As customers are alway...
- Good customer service delivery: changes afoot on Oct 22, 2009
With the growth of internet shopping being experienced at the moment, the traditional customer service delivery channels are under strain. The number of parcels being shipped is increasing exponentially and customers are having to adapt and make diff...
- Good customer service qualities should include a sense of anticipation on Oct 19, 2009
It is all about knowing what the customers want and anticipate their needs before they even show up.Picture courtesy of www.carlpendle.com with your thanks.
- Good customer service: a lifeline to retain customers? on Oct 18, 2009
Many companies know how to deploy fully fledged customer service but will not because of economic imperatives. A two tier system is often created whereby customers are only offered a good level of service if they threaten to chose another supplier, a...
- Good customer service skills are increasingly in demand on Oct 4, 2009
A difficult environment makes attracting a new customer more challenging than ever. Existing customers will only return if they have been offered impeccable service or rock bottom prices. Continuous investment in training to improve customer service...
- Providing good customer service beyond the high street on Sep 26, 2009
With the emergence of a multitude of social media, the delivery of customer service is rapidly transforming through the exploitation of new communication channels. Social media marketing has been used to drive customers to online shops and even high...
